No matter what’s going on, here’s what NUhelp can do for you

As Northwestern students navigate their college journey, there can be twists and turns along the way, no matter what time of year. As the academic term winds down and finals approach, Northwestern Now explores NUhelp to highlight this useful guide to campus safety and wellness resources.

Created by the Division of Student Affairs, NUhelp was established, in part, as a response to concerns about accessibility.

“Everyone’s wellness journey is unique, but finding information about where to seek help should never be an obstacle at Northwestern,” Mona Dugo, assistant vice president for wellness and dean of students said. “We created NUhelp as a one-stop shop that helps our community navigate Northwestern’s resources, whether it’s wellness support, help during a crisis, or sharing a concern about a friend.”

Here are a few of the ways to utilize NUhelp.

Building your community 

NUhelp has recommendations for engaging in campus life and identity and inclusion initiatives, including Multicultural Student Affairs, Student Enrichment Services and Student Organizations & Activities.

Reaching out before you reach crisis

The Student Assistance and Support Services program is a good starting place for a student who faces complex issues, crises or other barriers to academic success.

“Folks know SASS because they process medical leaves and reinstatements from leave, but really they're designed to be longer-term case management for students who need help navigating the University or who may need support over time,” Dugo said. “That’s a team that most people don't know about until they get into a state of crisis, but actually, they're a great resource before you get into a state of crisis.”

Getting immediate care

For more immediate care, NUhelp includes a “Get Help Now” page with resources for crisis intervention and other psychological support services, such as walk-in counseling at CAPS or TimelyCare’s virtual, on-demand mental health service.

Sharing your concern

The site’s “Share a Concern” page can help students voice time-sensitive experiences related to discrimination, hate or harassment. Considering recent events concerning acts of violence in academic settings across the country, Dugo said this resource acts as an intervention tool that can keep the Northwestern community and its students safe.

“Sometimes students are reaching out for help for themselves,” she said. “But sometimes they’re worried about a friend. And I think everyone is on alert now, sometimes feeling afraid. So, this is a good option if you see something or want to say something.”

Addressing other things

NUhelp can connect you with expert assistance whether you are feeling anxious about a class or upcoming exam or wondering how to manage your money.

Remember, asking for help is a sign of strength and NUhelp is always available to guide you through these resources.